Legal

Privacy Policy

Last updated: 23 August 2026

Junker NZ is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

1. Information we collect

We collect information you provide directly to us, including:

  • Contact details such as name, email address, and phone number.
  • Vehicle information such as make, model, year, registration, condition, and photos.
  • Location information to help us match you with local wreckers.
  • Account and login details for approved partner users.
  • Communications you send us, including support requests and feedback.

2. How we use your information

We use your personal information to:

  • Process and match seller leads with suitable wreckers.
  • Communicate with you about your listing, offers, and account.
  • Send confirmation emails and status updates to sellers.
  • Notify admins and wreckers about relevant new leads.
  • Improve our platform, prevent fraud, and enforce our terms.

3. Sharing your information

We do not sell your personal information. We share information only:

  • With wreckers assigned to a lead, so they can contact you and make an offer.
  • With service providers who help us operate the platform (for example, email delivery and hosting).
  • When required by law or to protect our legal rights.

4. Storage and security

We store your information using trusted cloud infrastructure with appropriate technical and organisational security measures. Vehicle photos are kept in private storage and are only visible to assigned staff. However, no internet-based service can guarantee complete security.

5. Cookies and analytics

We may use cookies and similar technologies to operate the site, remember preferences, and understand how visitors use our platform. You can control cookies through your browser settings.

6. Your rights

Under New Zealand privacy law, you have the right to access and correct your personal information. To request access, correction, or deletion of your data, please contact us at contact@junker.co.nz.

7. Retention

We keep your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at contact@junker.co.nz.

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